Support - Cytd
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Questions, bug reports, feedback - we’re here for it all. If you’re new to Cytd and looking for tips, check out our Beginner’s Guide.
Support articles
Why would I connect Google Analytics?
This guide explains what happens when you connect Google Analytics to Cytd and why it is useful.
Who is my Cytd Account Manager?
This guide explains how to find your assigned account manager and how to contact support.
Which AI engines does Cytd track?
This guide explains which AI platforms Cytd monitors and how that data is presented.
What is the Cytd Score?
This guide explains what the Cytd Score is, how it is calculated, and what it means for your website.
What is the Competitive Presence section?
This guide explains what the Competitive Presence section shows and how to use it for benchmarking.
What Is Cytd.ai?
Cytd.ai is a managed AI search visibility service for businesses, $299/month. It is not a free app and not a money-making platform.
What happens on the Activity page?
This guide explains what the Activity page shows and how it helps you track everything happening in Cytd.
What does the “Try It Out” button do?
This guide explains how the "Try It Out" feature works in Cytd and what you can expect when using it.
Still looking for help?
Try booking a call with a support agent or emailing us for more assistance.
Scheduling a support call may take up to 3-5 business days.